CALL 9-1-1 if you need immediate help from ambulance, police, or fire services due to an:
Emergency physical or mental health concern, including:
-
- Life or limb threatening injury, illness or situation
- Suicide attempt or serious self-injury
- Crime or fire in progress
CALL OR TEXT 9-8-8 (across Canada) https://988.ca/ if you are hopeless, having thoughts of suicide, making suicide plans or considering an attempt, or are supporting someone who is
Hamilton |
Niagara |
Waterloo |
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| Emergency Departments | Hamilton General Hospital 237 Barton Street East |
St. Catharines Site 1200 Fourth Avenue, St. Catharines |
Grand River Hospital 835 King Street West, Kitchener |
| St. Joseph’s Healthcare Hamilton Charlton Campus 50 Charlton Avenue East |
Greater Niagara General Site 5546 Portage Road, Niagara Falls |
St. Mary’s General Hospital 911 Queen’s Blvd., Kitchener |
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| Juravinski Hospital & Cancer Centre 711 Concession Street |
Welland Site 65 Third Street, Welland |
Cambridge Memorial Hospital 700 Coronation Blvd., Cambridge |
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| Urgent Care Centres | Main Street West Urgent Care 690 Main Street West |
Douglas Memorial Site 230 Bertie Street, Fort Erie |
K-W Urgent Care Clinic 385 Fairway Road South, Kitchener |
| Urgent Care – King Campus (St. Joseph’s Healthcare Hamilton) 2757 King Street East |
Port Colborne Site 260 Sugarloaf Street, Port Colborne |
K-W Urgent Care Clinic 751 Victoria Street South, Kitchener |
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| Mental Health Crisis Helplines | COAST (Crisis Outreach and Support) – 905-972-8338 Suicide Crisis Line– 905-525-8611 |
COAST (Crisis Outreach and Support) – 1-866-550-5205 Distress Centre Niagara– 905-688-3711 |
CMHA Distress Line – 519-745-1166 CMHA Crisis Team – 1-844-437-3247 |
| PARO Crisis Line: 1-866-HELP-DOC (1-866-435-7362) | |||
| Mental Health Supports |
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| Sexual Violence | Sexual Assault/Domestic Violence Care Centre McMaster University Medical Centre 905-521-2100, ext. 73557 Website 1200 Main St. W. Hamilton, ON L8N 3Z5 |
Sexual Assault/Domestic Violence Treatment Program
Niagara Health System St. Catharines General Site 905-378-4647, ext. 45300 Website 1200 Fourth Ave
St. Catharines, ON L2S 0A9 |
Waterloo Region Sexual Assault/ Domestic Violence Treatment Centre
St. Mary’s General Hospital 519-749-6994 Website 911 Queen’s Blvd.
Kitchener, ON N2M 1B2 |
Have you experienced sexual violence?
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| Leaves of Absence | Learn more about Leaves of Absence here. | ||
| Substance Abuse | Connex Ontario: Free and confidential health services information for people experiencing problems with alcohol and drugs, mental illness or gambling by connecting them with services in their area. | ||
Concerned about someone who might be in crisis?
Reach out. The most important thing you can do is let them know that they are not alone.
Contact a local crisis line or emergency services on their behalf, or accompany them to the emergency department. See local crisis phone numbers above.