Health and Mental Health Services - Postgraduate Medical Education

CALL 9-1-1 if you need immediate help from ambulance, police, or fire services due to an:
Emergency physical or mental health concern, including:

- Life or limb threatening injury, illness or situation
- Suicide attempt or serious self-injury
- Crime or fire in progress

CALL OR TEXT 9-8-8 (across Canada) https://988.ca/ if you are hopeless, having thoughts of suicide, making suicide plans or considering an attempt, or are supporting someone who is

	Hamilton	Niagara	Waterloo
Emergency Departments	Hamilton General Hospital 237 Barton Street East	St. Catharines Site 1200 Fourth Avenue, St. Catharines	Grand River Hospital 835 King Street West, Kitchener
	St. Joseph’s Healthcare Hamilton Charlton Campus 50 Charlton Avenue East	Greater Niagara General Site 5546 Portage Road, Niagara Falls	St. Mary’s General Hospital 911 Queen’s Blvd., Kitchener
	Juravinski Hospital & Cancer Centre 711 Concession Street	Welland Site 65 Third Street, Welland	Cambridge Memorial Hospital 700 Coronation Blvd., Cambridge
Urgent Care Centres	Main Street West Urgent Care 690 Main Street West	Douglas Memorial Site 230 Bertie Street, Fort Erie	K-W Urgent Care Clinic 385 Fairway Road South, Kitchener
Urgent Care Centres	Urgent Care – King Campus (St. Joseph’s Healthcare Hamilton) 2757 King Street East	Port Colborne Site 260 Sugarloaf Street, Port Colborne	K-W Urgent Care Clinic 751 Victoria Street South, Kitchener
Mental Health Crisis Helplines	COAST (Crisis Outreach and Support) – 905-972-8338 Suicide Crisis Line– 905-525-8611	COAST (Crisis Outreach and Support) – 1-866-550-5205 Distress Centre Niagara– 905-688-3711	CMHA Distress Line – 519-745-1166 CMHA Crisis Team – 1-844-437-3247
Mental Health Crisis Helplines	PARO Crisis Line: 1-866-HELP-DOC (1-866-435-7362)
Mental Health Supports	Call Telehealth Ontario: 1-866-797-0000 Visit your primary healthcare provider: Need a Doc – Hamilton Contact Resident Affairs for a list of family physicians Visit a sexual health clinic near you: Hamilton Sexual Health Clinics Reach out to someone you trust for support (family member, friend, partner, etc.). Speak to a mental health care provider/counsellor in the Resident Affairs Team Find a counsellor through HHS Employee Assistance Program (User ID: HHSC, Password: MSSI) Find a psychologist in the community (covered by PARO up to $1,000 per calendar year – see PARO Benefit Plan) OMA Physician Health Program confidential helpline: 1-800-851-6606
Sexual Violence	Sexual Assault/Domestic Violence Care Centre McMaster University Medical Centre 905-521-2100, ext. 73557 Website 1200 Main St. W. Hamilton, ON L8N 3Z5	Sexual Assault/Domestic Violence Treatment Program Niagara Health System St. Catharines General Site 905-378-4647, ext. 45300 Website 1200 Fourth Ave St. Catharines, ON L2S 0A9	Waterloo Region Sexual Assault/ Domestic Violence Treatment Centre St. Mary’s General Hospital 519-749-6994 Website 911 Queen’s Blvd. Kitchener, ON N2M 1B2
Sexual Violence	Have you experienced sexual violence? McMaster Sexual Violence Response Coordinator can meet with a trainee and be of assistance in connecting them to further resources. Call (905) 525-9140 ext. 20909 \|https://www.svrp.mcmaster.ca In an emergency? If you have experienced sexual assault or domestic violence and require medical care immediately, visit the Emergency Departments at the Hamilton General Hospital or Juravinski Hospital. Ask for the sexual assault nurse examiner (SANE): https://www.hamiltonhealthsciences.ca/areas-of-care/emergency-care/sexual-assault-domestic-violence/ Find a centre near you: https://www.sadvtreatmentcentres.ca/find-a-centre/
Leaves of Absence	Learn more about Leaves of Absence here.
Substance Abuse	Connex Ontario: Free and confidential health services information for people experiencing problems with alcohol and drugs, mental illness or gambling by connecting them with services in their area.

Concerned about someone who might be in crisis?

Reach out. The most important thing you can do is let them know that they are not alone.

Contact a local crisis line or emergency services on their behalf, or accompany them to the emergency department. See local crisis phone numbers above.

Hamilton

Niagara

Waterloo

Concerned about someone who might be in crisis?